Shipping Policy
At PartsDuck, we’re committed to getting you the parts you need—fast and reliably.
Where We Ship From
Our main warehouse and HQ is located in Brooklawn NJ, But we ship from a network of 16 partner warehouses across the United States. When you place an order, we automatically ship from the closest warehouse with inventory to ensure the fastest delivery possible.
Processing & Shipping Times
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In-stock orders placed by 12 PM EST typically ship the same business day.
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Orders placed after 12 PM or on weekends/holidays ship the next business day.
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You will receive a confirmation email with tracking information once your order is shipped.
Shipping Rates
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Free Standard Shipping on orders over $200
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Flat Rate $9.99 shipping for orders under $200
Exceptions
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Oversized or heavy items (e.g., engines, large outdrives, or bulk fluids) may incur additional shipping charges. If applicable, you’ll be notified before processing.
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We do not currently ship outside the United States.
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We cannot deliver to PO Boxes for large items—please use a physical address at checkout.
Order Tracking
All shipments include tracking. You’ll get a tracking number by email once your package leaves our facility. You can track your shipment anytime through your account or the carrier's website.
Backordered Items
If an item is on backorder or temporarily out of stock:
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We will notify you within 24 hours.
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You may choose to wait, cancel the item, or have it shipped separately.
Secure Shipping
All orders are insured and packed with care to prevent damage during transit. If your package arrives damaged, please contact us within 3 business days of receipt.